Our Mission

We exist to deliver strategic value to Cincinnati’s most capable companies—through dependable IT that empowers their people and advances their purpose.

Our Values

We Lead with Integrity

We do what’s right—even when no one’s watching. Clients trust us because we act with honesty, fairness, and a deep sense of responsibility.

We Listen First

Every solution starts with understanding. We take the time to hear our clients’ goals, challenges, and priorities—then we create a solution that moves them forward.

We Own the Outcome

We don’t pass the buck. From start to finish, we take full ownership of your IT environment—solving problems proactively and standing behind everything we deliver.

We Serve People First, Not IT

We believe technology should empower people—not frustrate them. That’s why we communicate clearly, act with empathy, and support the people who depend on us every step of the way.

We Build for What’s Next

From strategy to execution, we design systems with tomorrow in mind—bringing foresight, structure, and dependable performance that fuel long-term success.

Our History

In January of 2000, after 18 months inside large IT organizations, Bill Augustine made a bold decision. He had seen how rigid systems and a culture of process without purpose could stifle creativity, frustrate clients, and get in the way of meaningful client outcomes. He believed there had to be a better way—and set out to build it.

But the roots of Augustine IT run deeper. At just 12 years old, Bill was building networks and fixing PCs for local businesses, with his mom driving him to appointments and waiting patiently outside. A few years later, his involvement in the Wright-Patterson AFB computer club introduced him to professional mentors who expanded his understanding of IT—moving him beyond hobbyist work and into real-world systems thinking.

By college, that early spark had grown into a thriving business, built on trust and follow-through. Those early experiences shaped a core philosophy: IT should always serve the client—with honesty, responsiveness, and a genuine investment in their success.

That belief became the foundation of Augustine IT. From day one, the company has focused on dependable support, expert solutions, and the integrity to always put the client first. What began as a teenager’s drive to help has grown into a trusted IT partner for businesses across Greater Cincinnati and Dayton—delivering the most value through disciplined, client-focused solutions.

I’ve been through a number of system migrations over the years and this one has been, by far, the smoothest ever. I appreciate the quality of your process and skill of your team.

John Neyer, CEO Neyer Management
71%
Of current clients report they are “extremely satisfied”
83%
Of clients report improved technology and efficiency
100%
Of prospective clients said we understood their business needs
8+
Years average client relationship
79 NPS
High Net Promoter Score – a measure of loyalty and satisfaction
25
Years longest client relationship
25
Years trusted by small and midsize businesses across Greater Cincinnati and Dayton